Press and hold the two buttons on either side until you hear the unlock sound, then rotate the device to unlock.
Help Collection： Getting Started with VOLTRA I
Get up and running with VOLTRA I.
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How do I activate my VOLTRA?
To set up your VOLTRA, first, briefly press and hold the power button to turn it on.
Activation Methods:
Method 1:
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Scan the QR code to download the Beyond+ app.
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Sign up > Tap “Device” in the upper-right corner > Select your unit > Return to the main screen.
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Tap “Activate VOLTRA.”
Method 2:
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Select “Other Activation Methods” > Connect to Wi-Fi > “Agree & Activate.”
For a video guide, visit: www.youtube.com
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How do I turn on my VOLTRA I?
Press the power button briefly, then press and hold it to fully power on the device. On/off instructions are also printed above the VOLTRA unit.
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When should I replace the cable?
The cable is a consumable part and should be checked regularly for safety.
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How to check
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Go to Settings → Safety → Cable Health in the app.
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Compare the actual condition of your cable with the 50% reference image.
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If your cable looks similar to or worse than the 50% reference image, stop using it and replace the cable.
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How to get a replacement
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Within warranty: Email [email protected] with a clear photo of the cable. A free replacement will be provided if the cable’s actual condition is below the 50% level.
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Out of warranty or extra replacements: The Cable Replacement Kit is available on our website.
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Note: Cable Health is an estimated value. Always judge by the cable’s actual physical condition and the reference images provided.
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Can VOLTRA I be charged with a portable charger?
Yes.
VOLTRA I can be charged with a portable charger that supports USB Power Delivery (PD) protocol, such as popular brands like Anker. Suggested specifications are as follows:
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Output Port: USB-C output
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Charging Protocol: USB PD
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Output Power: Minimum 22.5W, 30W or higher recommended
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Output Voltage Range: Supports 9V / 12V / 15V / 20V
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Recommended Capacity: 10,000mAh to 20,000mAh
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Does VOLTRA I require a subscription?
No, VOLTRA I does not require a subscription to access its full functionality.
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Is the cable and battery replaceable?
Yes.
Within Warranty:
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Unlimited replacement kit for the cable if its health drops below 50% during the warranty period.
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One replacement kit per year for the battery if its health drops below 80% during the warranty period.
Beyond Warranty:
Cable and battery replacement kits are available for purchase (U.S. region). https://www.beyond-power.com/products/cable-replacement-kit https://www.beyond-power.com/products/battery-replacement-kit
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How long does the VOLTRA I battery last?
Battery life depends on your training habits and intensity.
For example, a moderate-intensity user who trains 3 times per week, with a training load of 80–100 lbs and performing 5 sets of 12 reps per workout, can expect the battery to last approximately two weeks on a single charge.
To help extend battery life, we recommend avoiding high training loads when the battery level is low.